RESERVATION CONDITIONS

A reservation is only considered effective once the corresponding payment has been made and confirmed by FS DIVE COACH.

Reservations not made via email to support@franjosanchez.com will not be accepted.

Making the payment implies acceptance of the terms and conditions outlined in this contract.

These General Conditions are subject to the applicable provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users; Law 7/1998, of April 13, on General Conditions of Contract; and the Civil Code.

CANCELLATION AND MODIFICATIONS

 

  • 15 Days or More in Advance: Should the student decide to cancel the contracted activity, notification must be provided at least 15 days in advance. A refund of the amount paid will be issued, minus 35% retained for administrative and management fees.

  • Less than 15 Days in Advance: If cancellation is notified less than 15 days before the start of the activity, the student will not be entitled to a refund of the amount paid. The payment amount will be held for a future booking for a period not exceeding 1 year. During this period, the student may select a new date for the activity, subject to availability on the new dates chosen.

Clause – Annulment Due to Weather Conditions

 

  • Should the activity be annulled due to meteorological conditions that prevent its safe development, FS DIVE COACH will attempt to reschedule the activity for new dates mutually agreed upon with the student(s).

  • If rescheduling is not possible, the reservation amount will be fully refunded.

  • The decision regarding annulment will rest exclusively with FS DIVE COACH, based on meteorological and safety conditions.

  • Recommendation: Students are advised to book accommodation with free cancellation or refund options, as FS DIVE COACH will not be responsible for financial losses derived from external expenses not managed by the organization itself (such as accommodation or transport).